It must be noted that these Samsung Care-authorized service centers are already available in every major metro city of the United States, but by early 2019, the company plans to add 200 more uBreakiFix locations in order to reach even more customers than they already do. The Note 8 and Note 5 are also serviceable at the brick and mortar locations.
In the process of making the ad, T-Mobile appears to have accidentally set two world records: the longest distance towed behind a blimp, and the fastest text on a touchscreen phone while waterskiing. Each will use genuine Samsung parts, in addition to the specialist tools that the company has developed for its devices.
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Customer Care at Samsung Electronics America plans to offer its Galaxy customers a premium customer service experience that can be as innovative as the company's devices. Alternatively, they'll be able to drop their Galaxy smartphone off without an appointment.
Exactly how much out-of-warranty repairs - which includes cracked screens and liquid damage - will cost will depend on the problem itself. uBreakiFix will give estimates before starting the work, however. However, even though these new devices are getting more durable, we still breaking them eventually. Fix pricing will likely vary significantly depending on the device you bring in but, for reference, the cost to replace a Galaxy S8 Plus' screen through uBreakiFix is about $259.
Samsung makes one of the best Android handsets there out there but more important than selling smartphones is a way to provide customers on how to get them repaired immediately should something unfortunate happen to them.