Amazon Trying to Fix Alexa's Creepy, Spontaneous Laughter

Deezer subscribers can use voice commands to call up their music library on Amazon Echo and other Alexa-enabled devices

Deezer subscribers can use voice commands to call up their music library on Amazon Echo and other Alexa-enabled devices

In a statement provided to the Verge, a representative for Amazon said the company is "aware" of the problem and is "working to fix it".

The glitch has continued to pop up this week as well, as a user named Venand Naik tweeted about a similar occurrence on Sunday.

A number of users caught Alexa's laughter on video and posted the clips on social media, saying the laughter appeared to be unprompted, often coming in the middle of the night.

In the meantime, users continue to swap laughing Alexa stories as though telling ghost stories at a campfire.

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So Alexa made a decision to laugh randomly while I was in the kitchen.

One Twitter user says they were alone in their dark kitchen and Alexa let out the disturbing giggle.

Amazon's Echo speakers are by far the most popular among those on the market, which includes Google Home and more recently Apple's HomePod. eMarketer estimates Amazon has 70% of the market. If this had happened to me when I was home alone, I would have pissed my trousers.

Many thought that it was an actual person laughing nearby, but once they realized that it was the device creepily laughing, they shut off their Alexa-enabled devices. This was happening even without instructing Alexa, the voice assistant that's built-into the Echo, to wake up. Some users have resorted to unplugging their Echo devices to ensure that Alexa can not interject anything, ominous or not. But it hasn't stopped from trying to bring new features that will attract new users to its music streaming fold.

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